# ALTECH > ALTECH builds product-native AI agents that understand user goals and operate software through its real capabilities. ALTECH is a Belgrade-based engineering practice. The work goes beyond chatbot responses: users state the outcome they want, and agents plan, discover relevant product capabilities, act across the software, observe results, and continue until the work reaches a useful end. Agent systems may use runtimes such as the OpenAI Agents SDK or Anthropic Agent SDK. Product-native capabilities carry the software's validation, permissions, business rules, and data model. Production engineering also includes context, state, observability, evaluation, regression testing, recovery, and release. ## Core pages - [ALTECH](https://altechagents.com/): Company overview, product-native agent capabilities, a multi-capability product example, and how engagements work. - [How a Production AI Agent Works](https://altechagents.com/notes/how-production-agents-work): A practical explanation of the agent loop, capability discovery, progressive disclosure, and production behavior. ## Contact - [Email ALTECH](mailto:hello@altechagents.com): Project enquiries and production-agent discussions.